Insurance – Types of insurance travellers to Uganda, Rwanda, Congo and Burundi must have | Insurance Cover You Need to Know About and Have

It is required that you must have appropriate insurance for the type of holiday being taken with us. Such insurance should fully cover personal injury, medical expenses, death, repatriation in the event of accident or illness or death, cancellation or curtailment of the holiday by either side and loss of, damage to, or theft of the clients’ personal property. Activities with a greater inherent risk, such as mountaineering, animal tracking on foot, vehicle accidents, theft and/or loss of property, white-water rafting should be covered. Evacuation cover is provided for clients doing mountain climbing in the Rwenzoris.

Information on Insurance for holidays in Uganda, Rwanda, Congo and Burundi

We strongly advise that you obtain comprehensive travel and medical insurance before travelling.  You should check any exclusions, and that your policy covers you for the activities you want to undertake. 

Please note the following:

1. We ask all our clients to have adequate personal travel insurance to cover them in an event of accident, sickness, and other unforeseen circumstances that could affect the clients in due course of their travel with us.

2. Evacuation insurance: We provide, on a complementary basis, evacuation insurance for clients in an emergency within Uganda, Rwanda, Congo and Burundi only.

3. Bonding Insurance: International Clients who do a safari with Pinnacle Africa Safaris in Africa but are booked through Tour Operators or Travel Agents should check about the relevant bonding arrangements by that company for their travel. International Clients who book a safari directly with our UK agents should be fully protected by Bond Plus Insurance, as required by the European Union Directive on Package holidays.

4. Rwenzori Mountain Climbing Insurance: We provide, on a complementary basis, some cover for climbers to the Rwenzori mountains.

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Chimpanzee The principal company is incorporated in the Republic of Uganda and it operates under the laws of Uganda. Your contract with us and matters arising out of it will be governed by the laws of Uganda, save for contracts made through our associated agents abroad or in any other country, which will be governed by the laws of those countries.

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